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How gamblers Handles Your Personal Data

At gamblers, your personal data belongs to you — we collect only what we need to run your account, process payments via UPI, Paytm and PhonePe, and keep…

Data collected only as neededUPI, Paytm, PhonePe transactions protectedYour right to access and deleteIndia-region data practicesContact us to request changes
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gamblers How gamblers Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Data Team Directly

If you want to access the personal data we hold about you, request a correction, or ask us to delete your account record, our dedicated privacy contact paths are open around the…

Privacy Email Write to our data team at [email protected]. Include your registered account email so we can locate your record and respond within the statutory window without unnecessary delay.
Live Chat Open the chat widget on gamblers.bid and select the Privacy or Account topic. A support agent will log your request and route it to the data team on the same business day.
Account Settings Your account dashboard includes a Data and Privacy section where you can download a copy of your profile data or submit a deletion request directly, without contacting support first.
HOW WE PROTECT YOUR DATA

Data Handling, Security and Your Controls

gamblers applies a layered approach to data security — encryption in transit and at rest, access controls that limit which staff can view account records, and session tokens that expire automatically after…

Data Collection

We collect the minimum data required: your name, contact details, payment method identifiers such as your UPI handle, and transaction history. We do not collect data we have no lawful basis to hold, and we review what we store on a regular schedule.

Cookie Use

Our site uses strictly necessary cookies to keep your session active, plus optional analytics cookies that help us understand how pages are used. You can manage cookie preferences from the consent banner that appears on your first visit to gamblers.bid.

Account Security

Passwords are hashed and never stored in plain text. Two-factor authentication is available on all accounts. If we detect a login from an unrecognised device, we send a verification prompt to your registered email or phone before access is granted.

Data Retention

We keep account records for as long as your account is active and for the period required by applicable financial and tax regulations after closure. Once the retention period ends, data is deleted or anonymised so it can no longer be linked to you.

Third-Party Sharing

Your data is shared only with payment processors needed to complete UPI, Paytm or PhonePe transactions, with identity verification providers required by law, and with regulators when lawfully compelled. We do not sell your data to advertisers or data brokers.

Your Rights and How to Use Them

You have the right to access, correct, or request deletion of your personal data. Submit a request via the Account Settings panel or email [email protected]. We will confirm receipt and act within the timeframe set by the law that applies to your region.

Frequently Asked Questions About Your Data

The questions below cover the data rights and practices that account holders in India ask about most. If your question is not listed here, email [email protected] and we will respond within the applicable statutory period.

We collect your name, date of birth, email address, phone number, and the payment method identifiers you link to your account — such as your UPI handle or Paytm wallet ID. We also log transaction history and session data needed to operate your account securely.

Payment identifiers like UPI handles and Paytm references are encrypted at rest and in transit. We store only the reference needed to verify a transaction — full payment credentials are handled by the payment processor and are never stored on our servers directly.

Yes. Submit a data access request through the Data and Privacy section of your account dashboard or email [email protected]. We will compile and deliver your data in a readable format within the timeframe required by the law applicable to your region.

Use the deletion option in your account's Data and Privacy panel, or email [email protected] with your registered email address. We will delete or anonymise your data once any legally required retention period has passed and confirm when the process is complete.

We share data only with parties that need it to operate your account: payment processors for UPI, Paytm and PhonePe transactions, identity verification providers required by applicable law, and regulators when lawfully required. Your data is never sold to third-party advertisers.

We retain records for the period required by applicable financial and tax regulations after account closure. Once that period expires, your data is deleted or anonymised. The exact duration depends on the regulatory requirements in force at the time of closure.

Email [email protected] with a description of your concern. Our data team will acknowledge your complaint promptly and investigate. If you remain unsatisfied, you have the right to escalate to the relevant data protection authority in your jurisdiction under local law.

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